Privacy Policy for DocuMax - Converter, Scanner, Viewer
Privacy Policy for DocuMax - Converter, Scanner, Viewer
Effective Date: June 19, 2025
Rubrikpulsa Software, Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application DocuMax - Converter, Scanner, Viewer (the "App"), a free document toolkit for PDF to DOC conversion, document scanning, document viewing, PDF merging, and PDF splitting. By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Document Data: When you use the App to scan, convert, view, merge, or split documents, the App processes files (e.g., PDFs, DOCs, images) locally on your device. We do not collect or store these documents unless you explicitly choose to upload them to a third-party service integrated with the App (e.g., cloud storage).
- User-Provided Information: If you contact us for support, you may provide personal information such as your name or email address.
b. Non-Personal Information
- Usage Data: We collect anonymized data about how you interact with the App, such as feature usage, session duration, and navigation patterns, via Firebase Analytics.
- Device Information: We may collect device-related information, such as device type, operating system, unique device identifiers, and IP address, to optimize the App and serve personalized ads.
- Advertising Data: AdMob collects data to deliver personalized ads, including advertising IDs and user preferences, in accordance with your consent.
c. Information from Third-Party Services
The App integrates with Google services (Firebase Analytics and AdMob). These services may collect data as described in their respective privacy policies:
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Improve the App: Process documents, enhance functionality, and optimize user experience.
- Analytics: Understand usage patterns and improve the App’s performance using Firebase Analytics.
- Advertising: Display personalized ads via AdMob to support the free version of the App.
- Support: Respond to your inquiries and provide customer support.
- Compliance: Ensure compliance with legal obligations, including GDPR.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share information as follows:
- With Service Providers: We use Google services (Firebase Analytics, AdMob) to provide analytics and ads. These providers process data on our behalf and are bound by strict data protection agreements.
- Legal Requirements: We may disclose information if required by law, such as in response to a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
4. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Your rights under GDPR include:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to legal obligations.
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to data processing for direct marketing or other purposes.
- Right to Withdraw Consent: Withdraw consent for data processing at any time.
To exercise these rights, contact us at support@rubrikpulsa.com. We will respond within one month, as required by GDPR.
Consent for Personalized Ads
For EEA users, we request your consent to display personalized ads via AdMob, as required by GDPR. You can manage your consent settings within the App or opt out of personalized ads at any time.
5. Data Storage and Security
- Local Processing: Document processing (scanning, conversion, merging, splitting) occurs locally on your device. We do not store your documents on our servers.
- Third-Party Services: Data processed by Firebase Analytics and AdMob is stored on Google’s secure servers, as described in their privacy policies.
- Security Measures: We implement industry-standard security measures to protect your data, including encryption and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- Personal Information: We retain personal information (e.g., support inquiries) only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Non-Personal Information: Anonymized usage and advertising data may be retained indefinitely for analytics and improvement purposes.
7. Children’s Privacy
The App is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly. Contact us if you believe we have inadvertently collected data from a child.
8. Third-Party Links and Services
The App may contain links to third-party services (e.g., cloud storage providers). We are not responsible for the privacy practices of these services. Please review their privacy policies before using them.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via the App or by email (if provided). The updated policy will be effective as of the revised “Effective Date” at the top of this document.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Rubrikpulsa Software, Co.
Email: support@rubrikpulsa.com
Address: Indonesia
For GDPR-related inquiries, you may also contact our Data Protection Officer at the above email address.
Note for EEA Users: If you believe we have not addressed your GDPR concerns, you have the right to lodge a complaint with your local data protection authority.